Technical Officer – Admin & Logistics

ORGANIZATION Summary

4Ward Development West Africa (4WardWA), formerly known as Access Development is a well-established Safe Water Enterprise (SWE) with business subsidiaries in Ghana and Uganda that provide safe water services at a District-Wide Scale. With over a decade experience in providing safe water to more than 600,000 people through 2,000 water points across Africa by 2006, our goal is to exceed the expectations of rural and peri-urban customers by consistently delivering high-quality water. We pioneered the implementation of an innovative water system with our Numa model together with owners, Water4 (a Non-profit organization). 4Ward WA, a subsidiary of Water4 is a wholly owned for-profit Subsidiaries of Water4, Inc.

The 4WardWA suite of water solutions is designed to provide safe water tailored to consumer demand, including: hand-pumps with professional management, public retail points, and private water connections for households, schools, clinics, and businesses.

4WardWA has current operations in the Wassa East district, Western region, Ghana, where we have provided the entire district with access to safe water and adjourning communities in the Komenda, Edna-Eguafo-Abrem (KEEA) Municipal. This is in partnership with Water4, The Dutch Government (RVO), Hilton Foundation, Wassa East District Assembly, and many other partners. 4WardWA is scaling up its operations in Upper West and Savanna Regions in 2022 in partnership Water4, Helmsley Trust Foundation and Global Communities, with more partners to come as part of our strategy to provide three districts in these regions with safe water services.

POSITION SUMMARY

Under the supervision of the General Manager, the Technical Officer-Admin & Logistics will play a vital role in ensuring the efficient and smooth operation of 4WardWA’s administrative and logistical functions in Ghana. This position is responsible for coordinating administrative tasks, managing logistics, and supporting various departments to ensure the uninterrupted delivery of clean and safe water services to our customers in the North East

RESPONSIBILITIES

  1. Administrative Support:

    • Manage and maintain office supplies, equipment, and inventory.

    • Handle office correspondence, emails, and telephone inquiries.

    • Assist in the preparation of reports, presentations, and documents.

    • Coordinate meetings and appointments, including scheduling, agenda preparation, and follow-up actions.

    • Maintain accurate and organized records, files, and databases.

    • Coordinate complex travel arrangements, and welcome and host visitors. This may include providing support to the General Manager on official assignment with external stakeholders in the field.

  2. Logistics Management:

    • Oversee the transportation and distribution of water-related materials, equipment, and products.

    • Monitor and optimize the supply chain to ensure timely delivery of water supplies to various locations.

    • Collaborate with vendors and suppliers to procure necessary materials while ensuring cost-effectiveness.

    • Maintain accurate records of logistics activities, including inventory levels, shipments, and transportation costs.

    3. Facility Management:

    • Ensure the maintenance and cleanliness of the company's facilities, including the water treatment plant and offices.

    • Oversee repairs and maintenance tasks, coordinating with external service providers when necessary.

    4. Asset Management:

    • Track and manage company assets, including vehicles and equipment, to ensure their proper use and maintenance.

    • Conduct regular asset inventories and inspections.

    5. Regulatory Compliance:

    • Stay updated on local regulations and compliance requirements related to water service provision, logistics, and administrative functions.

    • Ensure that the company's operations adhere to all relevant legal and regulatory standards.

    6. Team Collaboration:

    • Collaborate with various departments, including finance, operations, marketing and customer service, to support their administrative and logistical needs.

    • Foster a cooperative and positive working environment within the organization.

     

QUALIFICATION

Education

  • Bachelor's degree in Business Administration, Procurement, Logistics, or a related field preferred.

Experience

3 years’ proven experience in administrative and logistics roles, preferably in the water or utilities industry

REPORTING

Technical Officer – Admin & Logistics will report to and work closely with the General Manager, North East Operations. 

WORKING CONDITION

Work Environment: Office – Field Office Environment; Must live in and around Tamale or must be willing to relocate

Travel Requirements May be required to travel up to 90% of the normal schedule to operational/services communities. Should be able to ride a motorbike

PREFERRED SKILLS

  • Experience working in the water services or environmental sector.

  • Strong organizational and time management skills.

  • Excellent communication and interpersonal abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Knowledge of local regulations related to water services and logistics in Ghana is a plus.

  • Ability to work independently, prioritize tasks, and meet deadlines.

GENERAL COMPETENCIES

The following competencies are expected of all 4Ward Development employees:

Job knowledge: Demonstrates knowledge of purposes, objectives, practices and procedures required to perform the job.

Productivity: Produces a volume of work consistent with the normal requirements of the job.

Quality of work: Work is accurate, thorough and timely according to agreed standards and expectations agreed.

Communication: Expresses information verbally and in writing in a clear and coherent manner.

Reliability: Can be depended upon to perform assigned tasks in a timely manner and degree of supervision required.

Initiative: Exhibits drive to complete tasks and takes charge in the absence of detailed instructions.

Delegation: Delegating and following up regularly to ensure that delegated duties and responsibilities are carried out.

Teamwork: Establishes and maintains positive working relationships with co-workers and works to share responsibilities towards common targets.

Leadership: Motivates and builds morale, eliciting cooperation from subordinates and achieving results through a team effort.

Constructive Feedback: Accepts improvement-oriented ideas and offers the same to colleagues or those under their supervision

 

LOCATION

This position is Located in Tamale, Northern, Ghana.

HOW TO APPLY FOR THIS JOB 

Please send cover letter, resume, references and salary requirements to: hello@4ward.co by the close of business on 16th February, 2024. Only shortlisted candidates will be contacted.

Please include the job location Tamale in your e-mail subject.

ADDITIONAL NOTES

  • Equivalent education, training and/or certification may be substituted for experience and education shown above Equivalent education, training and/or certification may be substituted for experience and education shown above